How long does it take to get my printed canvas after I place my order?
We will usually ship the mounted canvas in 3-4 business days. Depending on the location where it should be shipped, we expect a delivery between 7 to 10 business days after the order is placed. Orders placed after 2:00 pm will be processed on the next business day.
What are the shipping costs?
Shipping is always free! A piece usually takes 7 to 10 business days to arrive. If you need your order expedited, an additional charge, will apply, according to carrier, location and time of delivery.
Do I need to hang my picture vertically or horizontally?
Each piece generally comes with a specific format. Some abstract pieces can be adapted to your liking. These pieces come with ready-to-hang "hooks" on two sides of the frame so you can decide how to hang it. We show the pieces the way the artist intended,
Can my picture be damaged?
We pack our pictures very carefully, so under regular conditions, there should not be any damage during shipping. If, however, there is any damage, we will replace the piece, after receiving the returned package. Additional shipping charges will apply.
Will it be difficult to hang?
Our canvases come ready to hang! No additional hardware required.
Will I be able to view my piece before it prints?
Yes. We will send you a proof via e-mail, for you to approve before we print.
If I have a complex photo, how will I know what I will pay?
We will always contact you prior to any change in price, so you always know what to expect.
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